Let Customers Reach Your Business on globally popular instant messenger.

Engage Customers On Their Favorite Social Media Channel
(Patent Pending)

Customer Helpdesk

Convert support queries on popular instant messenger to helpdesk tickets, multi-agent handling, support analytics... Read More

Automation & Integration

Build Chat-Bots, Integrate Chat Apps with your Website, CRM using APIs, Offer Automated Services, Get Analytics... Read More

Marketing Campaigns

Send Bulk Messages, Collect Responses, Generate Leads, Conduct Surveys on Chat Messengers, View Trends... Read More



  • Taking Orders
  • Customer Inquiries
  • After-sales Support
  • Register for Services
  • Transactional alerts
  • Hashtag Based Services

  • Handle Customer Queries
  • Create Service Tickets
  • Collect/Send Supporting Docs
  • Monitor Service Analytics
  • Integrate with Your CRM/Helpdesk/Website

Service Providers

Marketing Agencies

  • Send Offers
  • Generate Leads
  • Consumer Surveys
  • Opinion Polls
  • View Campaign Trends
  • Collect/Manage Responses

  • Custom Chat-Bots
  • Track Order Status
  • Automated Replies
  • Subscription Plan Change
  • Hashtag Based Services
  • Start/Stop Services
  • Register Users

Automated Services


Media Support

Handles Text, Images, Files from Customers.

Cut Support Cost

Multi-Agent Portal Connnected to Single Phone Number

Integration APIs

Connects to In-house CRM & Website using API

Automatd Replies

Template/API Based Instant Responses
to Customers

Easy Supervision

Real-time Monitoring of
Service Effectiveness

Powerful Analytics

Real-time Metrix of
Service Effectiveness, Campaigns

Access Anytime, Anywhere

Simultaneous Web Access to
Multiple Agents from Any Device

Cloud Backup

Secure Cloud Backup with
Powerful Search Filters


Businesses served in more than 25 countries already

Read What Our Clients Are Saying About Us

“The solution offered by BagAChat has been of great help to us. The application has enabled us to manage interactions received on social media in a seamless manner. Also, the BagAChat team provided us with all the required support in configuring the service.”

Anshuman Sharma,DGM & Hrishikesh Sabnis,Sr. Manager (India)


“Very useful application. We are able now to interact with more than 1000 customers daily with all our social media team behind. The support team always available and willing to do the extra miles for assistance and advices. Thanks Team.!”

Evrard Nezeko, Customer Services (Cameroon)


“Bag A Chat is an innovative company that not just brings a new support channel to us, but also enables us to follow up with our clients in a instinctive and easy way! Happiness is crucial to our clients and Bag A Chat has significantly increased it!”

Patrick Kopitz, Founder & CEO (Switzerland)


“Bagachat is an innovative platform bringing method to solve a madness in handling business messages. The service orientation and responsiveness of the team, in capturing voice of customer are impressive!”

Abhijeet Kumar, Head Delivery Operations (India)



Pay as You Go

Customer Helpdesk Subscription Starting @ $19/User/Month.

Integration API Subscription Starting @ $49/month.

Comes with up-to 2 weeks free trial!


For Free Trial or Demo, Contact Us!