Provide Customer Service on Instant Messengers

Why Customer Service on Instant Messengers

  • Support Customers Globally From Just One Phone!
  • Collect All Types of Messages - Text, Media & Documents
  • No Missed-call or Engage Tones for Customers
  • Run Customer Service 24X7 at Fraction of Cost
  • Avoids Fake Customers Reaching You

Bag A Chat Advantage

  • Multi-Agent Customer Service real-time
  • Integrate Messengers With Your CRM, Helpdesk
  • Track Customer History, View Analytics
  • Handle Support from Multiple Devices simultenuously
  • Management Can Monitor Customer Service

Integration with Freshdesk/Zendesk

  • Popular Helpdesk System with Easy to Use Dashboard
  • Advanced Helpdesk Reports & Customized views
  • Export Customer Database on Demand
  • Multi-Agent Customized Support Workflows
  • Off-the-shelf Connectivity, if existing Freshdesk/Zendesk User

Get started with a free trial. To get more details or queries, contact us and we will work with you to get you onboard!